Family Service Agency of Mid-Michigan
Donate Now

Privacy Policy / Non-discrimination Policy

Privacy Policy:

Effective Date: 03/01/2025

Family Service Agency of Mid Michigan is committed to protecting the privacy of individuals who interact with our organization. This policy outlines how we collect, use, protect, and manage personal information obtained through our intake forms.

 

THIS PRIVACY POLICY IS APPLICABLE FOR ALL COMMUNICATION INCLUDING VERBAL, WRITTEN, AND ELECTRONIC COMMUNICATION INCLUDING EMAIL AND SMS MESSAGING. 

1. Data Collection

We collect personal information through intake forms to better serve our community. The types of data collected may include:

  • Full Name
  • Contact Information (Phone Number, Email Address, Mailing Address)
  • Demographic Information
  • Relevant Personal History or Background (as required for our services)

We do not send personal information via text messages. Data is collected through secure online or paper-based forms and stored responsibly.

2. Data Usage

The information collected is used solely for the purpose of:

  • Assessing eligibility for services
  • Providing appropriate assistance or resources
  • Contacting individuals regarding services they have requested
  • Improving our programs and outreach efforts

Personal information is never sold, rented, or shared with third parties for marketing purposes.

3. Data Protection

We implement strict security measures to protect personal information, including:

  • Secure digital storage with encryption
  • Restricted access to authorized personnel only
  • Regular security audits to ensure data integrity

4. User Rights

Individuals have the following rights regarding their personal data:

  • The right to request access to the information we hold
  • The right to request corrections to inaccurate data
  • The right to request deletion of personal data (subject to legal and operational requirements)

Requests to exercise these rights can be made by contacting us at 810-767-4014.

5. Opt-In and Opt-Out

  • Users must explicitly opt-in to receive communications from us.
  • Users can opt-out of receiving non-essential communications at any time by clicking the unsubscribe link in emails or contacting us directly.

6. Contact Information

For any questions or concerns regarding this policy or personal data, please contact:

Family Service Agency of Mid Michigan
1422 W. Court St, Flint, MI 48503
bgow@fsamich.org
810-767-4014

7. Policy Updates

We may update this policy periodically. Any significant changes will be communicated through our website and/or direct notifications.

8. Accessibility

This privacy policy is publicly available on our website and can be provided in alternative formats upon request to ensure accessibility for all individuals.

 

By submitting your personal information, you acknowledge and agree to the terms of this privacy policy.

 

SMS consent is not shared with third parties or affiliates for marketing purposes.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, text STOP.
  • For assistance, text HELP to 810-767-4014 or visit our website at www.fsamich.org.

Non-Discrimination Policy:

Effective Date: 03/01/2025

Family Service Agency of Mid-Michigan (FSA) is committed to providing equitable access to all programs, services, and employment opportunities. FSA does not discriminate on the basis of race, color, national origin, ethnicity, ancestry, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

1. Scope

This policy applies to all aspects of FSA’s operations, including but not limited to:

  • Delivery of services and programs

  • Employment practices (recruitment, hiring, promotion, compensation, and termination)

  • Volunteer engagement

  • Board membership and governance

  • Contracting and procurement activities

2. Equal Access to Services

FSA is dedicated to ensuring that all individuals have equal access to its programs and services. Reasonable accommodations will be provided to individuals with disabilities or language barriers to ensure meaningful participation.

3. Inclusive Environment

FSA fosters a respectful, inclusive, and welcoming environment for clients, staff, volunteers, and community partners. Harassment, discrimination, or retaliation of any kind will not be tolerated.

4. Compliance with Laws

FSA operates in compliance with all applicable nondiscrimination laws and regulations, including but not limited to:

  • Title VI of the Civil Rights Act of 1964

  • Title VII of the Civil Rights Act of 1964

  • The Americans with Disabilities Act (ADA)

  • Section 504 of the Rehabilitation Act

  • The Age Discrimination Act of 1975

5. Reporting and Grievance Procedure

Individuals who believe they have experienced discrimination or harassment in connection with FSA programs or employment are encouraged to report concerns promptly.

Reports may be made to:
Executive Director
Family Service Agency of Mid-Michigan
[Insert Address]
[Insert Phone Number]
[Insert Email Address]

All complaints will be reviewed promptly, thoroughly, and confidentially to the extent possible. Retaliation against any individual who reports discrimination or participates in an investigation is strictly prohibited.

6. Policy Review

This policy will be reviewed periodically and updated as necessary to ensure continued compliance with applicable laws and best practices.